Extreme
Makeover
Customers arriving at the Las
Vegas Hilton are now met with scaffolding, drywall
and a construction crew in the lobby as the
36-year-old property undergoes a makeover designed
to make it look decades younger.
Construction
walls at the rear of the casino feature photos
of leggy models assuring visitors that the work
going on behind the scenes "won't detour
your fun." Another sign says, "Caution:
Bright future ahead."
The
Las Vegas Hilton, still months away from revealing
its new self, has a lot to gain from the millions
of dollars its new owners are plowing into the
off-Strip hotel.
Colony
Capital paid $280 million last year to buy the
59-acre Hilton site from Caesars Entertainment.
In
a recent interview with In Business Las Vegas,
a sister publication of the Las Vegas Sun, Resorts
International Chief Operating Officer Roger
Wagner called the Las Vegas Hilton "the
buy of the century."
"You
couldn't replace this building for a billion
dollars," Wagner said.
Built
by MGM Grand founder and MGM Mirage shareholder
Kirk Kerkorian, the Las Vegas Hilton, then called
the International, was then the world's largest
hotel and home to resident entertainer Elvis
Presley. It fell out of the limelight as newer
resorts sprouted on the Strip and stagnated
in recent years under Caesars Entertainment,
which had attempted to sell the property to
focus on its better-performing Strip casinos.
Colony
snapped up the Hilton at a deflated price and
has begun work on a five-year master plan to
spiff up the property and use its land more
effectively.
Colony
in July created a new holding company to operate
its six casinos, including the Hilton. Resorts
International Holdings also owns Resorts Atlantic
City as well as four properties purchased from
Caesars Entertainment and Harrah's Entertainment
prior to Harrah's buyout of Caesars. Those include
the Atlantic City Hilton, Resorts East Chicago,
Resorts Tunica and Bally's Tunica.
The
casino holding company's headquarters is the
Las Vegas Hilton.
The
company has already tripled annual cash flow
at the property since Caesars owned it and has
revived the casino's high roller business, Wagner
said. The company is pushing to attract international
players, particularly high rollers from Latin
America. And it expects to create a frequent
gambler program next year that would allow players
to rack up points across Resorts' six casinos.
The
remodeling effort, expected to cost more than
$20 million, will include a new porte-cochere,
outdoor landscaping, a remodeled lobby and front
desk, a lounge, coffee bar and upgraded casino
floor. All of the work is expected to be complete
by the end of December.
The
finished lobby will feature sparkled marble
imported from Italy and Spain, incandescent
lighting instead of fluorescent lights and a
more upscale front desk with flat-screen TVs.
While
the casino will retain its signature crystal
chandeliers, new carpeting will be put in along
with new wall coverings and column finishings.
Some
slot machines also will be moved around to make
it easier to walk through the casino and create
a more inviting atmosphere for customers entering
from the lobby. Employees also will wear new
uniforms.
The
Hilton's main casino bar will be replaced by
Tempo, an ultramodern bar and lounge with 100
seats and a private area for high rollers in
the style of a Strip ultralounge.
The
property's Perk Place coffee bar and deli will
be replaced by Fortuna, a coffee, wine and pastry
bar resembling a luxurious Starbucks. The coffee
bar will also offer Internet access.
Upstairs,
workers have finished upgrading many of the
Hilton's more luxurious suites. The property's
Lanai and Director suites feature plasma TVs,
new marble floors and showers, granite vanity
tops and rain shower heads as well as a private
terrace.
Of
the Hilton's 3,000 or so total rooms, about
300 are suites. Sometime next year, the first
series of regular rooms will be remodeled.
Being
a private company has its advantages, Wagner
said.
"If
we want to do something that's disruptive that
we think will help us in the long term, we can
do that without retribution" from shareholders,
he said.
When
the company bought the Hilton in June 2004,
Colony officials said at the time they expected
to spend about $70 million on improvements.
In
September the property opened a new poker room,
replacing several banks of slot machines in
what had once been the site of a shuttered poker
room years ago.
Shortly
after Colony bought the hotel, the owners upgraded
the Superbook, the country's largest sports
book, including the installation of small LCD
screens for players and more comfortable chairs.
Still
to be done is more remodeling near the convention
center. The Hilton's steakhouse will be remodeled,
as will the Plaza Bar and the Shimmer entertainment
cabaret. Shimmer, formerly a nightclub, is now
home to comedian David Brenner as well as other
entertainment acts.
Last
year the Hilton announced a deal with singer
Barry Manilow to become a resident headliner
at the Hilton Theater into 2006.
"Barry
is a huge marquee value for us around the country
right now," Wagner said. "This property,
being off the Strip, needed something to use
as a destination marketing device ... The community
is talking about Barry Manilow in the same vein
as Celine Dion."
The
Hilton is also hoping to better capitalize on
its "Star Trek" attraction, which
includes a tour and ride operated in partnership
with Paramount Pictures.
There
are a few years left in the contract with Paramount.
The property hasn't decided whether to keep
the attraction longer term, Wagner said. The
attraction is located near the Space Quest casino,
a themed casino floor primarily fed by traffic
from the Las Vegas Monorail stop.
Most
people coming into the property from the monorail
tend to be occasional visitors to Las Vegas
rather than regulars, Wagner said. That may
change once more people begin to use the service
and it extends to the airport.
The
company is still working on a master plan for
the Hilton's 59-acre site.
About
50 of those acres are vacant or underdeveloped,
Wagner said.
"We
are looking at all kinds of ways to stick our
front door closer to where people are wandering
around," he said. "Whether that means
we'll build a boutique hotel right next to the
convention center by the end of the property
and knock something down, I don't know. We haven't
made any decisions there. We've got all kinds
of opportunities."
The
Hilton owners are shying away from condominiums,
even though plans for about 100 high-rise condos
are sprouting across the Las Vegas Valley.
"There's
only so many high-end people," Wagner said.
"Some of the ones coming out of the ground
are selling to investors who think they can
spin these things off. The cost of labor and
construction and the cost of goods, especially
with the Katrina problem now, is going to put
these developers in a position where what they
sold them for today will not cover what it will
cost to build them three years from now when
they have to deliver the product."
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